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Lead Management

Learn how to add, track, and import leads

All Leads

The All Leads page is the main page for managing your customers. Here you can view, sort, and search for leads.

  • 1

    View Leads

    When you enter the page you will see a list of all your customers. Each row contains name, phone, email, and status.

  • 2

    Search & Filter

    Use the search bar to search by name or phone. Use filters to search by status, source, or salesman.

  • 3

    Add New Lead

    Click "Add Lead" button at the top. Fill in required data: name, phone, email.

  • 4

    Track Lead Activity

    Click on the lead name to open their detailed page. You will see all calls, messages, and tasks related to this lead.

Tip: You can export the lead list to Excel using the export button at the top.

Import Leads

You can import leads from Excel or CSV files. This is useful when migrating from another system.

  • 1

    Upload File

    Go to the import page and select an Excel or CSV file from your device.

  • 2

    Map Columns

    Specify which column in the file corresponds to each field in the system.

  • 3

    Review & Import

    Review the number of leads to import and click import. You can choose to distribute them to salesmen.

Lead Sources

The source is where the lead came from (website, ads, referral, etc.).

  • 1

    Add New Source

    Go to source settings and add a new source (Facebook, Google, referral, etc.).

  • 2

    Connect API Sources

    You can connect API sources to receive leads automatically from ad sites.

Tags

Tags are a quick way to classify leads. You can add multiple tags to each lead.

  • 1

    Create Tag

    Go to the tags page and create a new tag with a distinctive color.

  • 2

    Apply Tag to Leads

    Open the lead page and choose appropriate tags from the available list.

Lead Scoring

Scoring helps you identify leads most likely to buy.

  • 1

    Setup Scoring Criteria

    Specify factors that add points (email interaction, site visit, call, etc.).

  • 2

    View Lead Scores

    Each lead shows their score. High scoring leads deserve more follow-up.

Custom Fields

Custom fields allow you to add additional fields to collect more information.

  • 1

    Create Custom Field

    Go to custom field settings and create a new field (text, number, date, list, etc.).

  • 2

    Fill Fields

    When adding or editing a lead you will see custom fields and can fill them.